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Quality Improvement
Resources
Key Local Resources
Key National Websites
NHS Forth Valley's Online Resource for Clinical Guidelines
The Quality Strategy is a new approach to making the NHS even better through putting quality at centre of everything we do by aligning quality services, dedicated staff and strong values to the following three Quality Ambitions:
The Quality Ambitions
- Mutually beneficial partnerships between patients, their families and those delivering healthcare services which respect individual needs and values and which demonstrate compassion, continuity, clear communication and shared decision-making.
- There will be no avoidable injury or harm to people from healthcare they receive, and an appropriate, clean and safe environment will be provided for the delivery of healthcare services at all times.
- The most appropriate treatments, interventions, support and services will be provided at the right time to everyone who will benefit, and wasteful or harmful variation will be eradicated.
The Healthcare Quality Strategy for NHSScotland.
The Scottish Government, May 2010
The Quality Strategy is based on the Institute of Medicine’s six dimensions of quality which aims to ensure healthcare that is safe, effective, person centred, efficient, equitable and timely.
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